Card Services

VISA Debit Cards

Hopewell Chemical FCU offers VISA Debit Cards to members with Share Draft Checking accounts in good standing. These cards may also be used at an ATM to get cash.

Travel Notice

Please notify the credit union if you will be traveling. This will help prevent interruption in your card services.

Lost/Stolen Card or Unauthorized Transactions

If you have Card Valet, use the app to disable the card as soon you notice it’s missing. If you do not have Card Valet, you can call the credit union at 804-452-2480 during business hours or 800-472-3272 after business hours to report the card as Lost/Stolen. Please speak with Lauren or Heather to review your account for any unauthorized transactions and to verify that a replacement card has been issued.

Fraud Monitoring

From time to time, we may need to contact you to confirm a transaction made with your VISA Debit Card. You may receive a text message from 37268 or a phone call from the fraud monitoring department. The caller will NEVER ask you for your FULL card number, they will reference a case number. The sole purpose is to verify legitimate transactions and identify fraudulent authorizations.

Protect your Card Number

Please be mindful of how and with whom you share your card information. Once a merchant or company has your information, they may initiate a transaction at any time. This is especially true for free trial offers and creditors.
Always check for skimmers before swiping your card at an ATM.

Electronic Funds Transfer Agreement

VISA Credit Cards

Hopewell Chemical FCU offers VISA Credit Cards to qualified borrowers^*. The cards are chip enabled.

Travel Notice

Please notify the credit union if you will be traveling. This will help prevent interruption in your card services.

Lost/Stolen Card or Unauthorized Transactions

Call the credit union at 804-452-2480 during business hours or 800-991-4964 after business hours. Please speak with Lauren or Heather to review your transactions and to verify a replacement card has been issued.

Fraud Monitoring

From time to time, we may need to contact you to confirm a transaction made with your VISA Credit Card. You may receive a text message from 86975 or a phone call from the fraud monitoring department. The caller will NEVER ask you for your FULL card number, they will reference a case number. The sole purpose is to verify legitimate transactions and identify fraudulent authorizations.

Protect your Card Number

Please be mindful of how and with whom you share your card information. Once a merchant or company has your information, they may initiate a transaction at any time. This is especially true for free trial offers and creditors.

VISA Credit Card Agreement

^*Application and approval are required. Credit Line requests will be evaluated based on credit worthiness, regular income and debt ratio of the applicant.